Pick Up Location Information
Orders must be placed and paid for on or before the “ORDER BY” date for each month. Orders received after the Order by date for the current month will be automatically carried forward to the following month.
Click here for our Order by dates and their corresponding pick-up dates
Vernon Pickup Location Information
Trinity United Church
3300 Alexis Park Dr., Vernon, BC, V1T 6G8
Pick up Hours: 2:00 pm – 4:00 pm
Distribution Day: Third Thursday of the Month
Contact: Diane 250-306-7800
OR
All Saints Anglican Church
3205 27 St, Vernon, BC, V1T 4W8
Note Parking Lot access is on 26th St
Pick up Hours: 2:00 pm – 6:00 pm
Distribution Day: Third Thursday of the Month
Contact: Diane 250-306-7800
OR
St. John’s Lutheran Church
6525 Okanagan Landing Rd. Vernon, BC, V1H 1M5
Pick up Hours: 10:30 am – 12:00 pm
Distribution Day: Third Thursday of the Month
Contact: Diane 250-306-7800
Lumby Pickup Location Information
Lumby and District Museum
1785 Glencaird St Lumby, BC , V0E 2G0
Pick up Hours: 11:00 am – 1:00 pm
Distribution Day: Third Thursday of the Month
Contact: Linda 778-473-5410
Cherryville Pickup Location Information
Cherryville Community Hall
158 N Fork Rd. Cherryville BC V0E 2G3
Pick up Hours: 12:00 pm – 3:00 pm
Distribution Day: Third Thursday of the Month
Contact: Linda 778-473-5410 or 250-540-5410
Westside Road Pickup Location Information
Head of the Lake Hall
118 Head of the Lake Road
Pick up Hours: 1:00 pm – 4:30 pm
Distribution Day: Third Thursday of the Month
Contact: Gary at 250-542-5094
Falkland Pickup Location Information
Falkland Community Hall
5706 Okanagan Hwy, Falkland, BC. V0E 1W0
Pick up Hours: 4:00 pm – 5:00 pm
Distribution Day: Third Thursday of the Month
Call Anne Marie at 250-379-2762 to arrange pick-up.
Armstrong Pickup Location Information
Zion United Church
2315 Pleasant Valley Blvd, Armstrong, BC, V0E 1B0
Pick up Hours: 1:00 pm – 4:00 pm
Distribution Day: Third Thursday of the Month
Contact: Louise 250-546-2633
Enderby Pickup Location Information
Enderby Seniors Centre
1101 George, Enderby, BC, V0E 1V0
Pick up Hours: 1:00 pm – 4:00 pm
Distribution Day: Third Thursday of the Month
Contact: Vallerie 250-859-4494 – email: valleriebryne@gmail.com
Silver Creek Pickup Location Information
Silver Creek Community Hall
3048 Hornsberger Rd, Silver Creek, BC V1E 3H1
Pick up Hours: 6:00 pm – 6:45 pm
Distribution Day: Third Thursday of the Month
Contact: Tara Bradley 250-306-0110 or 250-803-5810
In Person Ordering Options
If you are not able to place an order online, you can place and pay for an order in person at one of our partner locations listed below
Orders must be placed and paid for on or before the “ORDER BY” date for each month. Orders received after the Order by date for the current month will be automatically carried forward to the following month.
Click here for our Order by dates and their corresponding pick-up dates
Vernon Pre-Payment
PAY at the following organizations:
Independent Living Vernon
3402 27th Avenue, Suite 107, Vernon, BC, V1T 1S1
Hours: Monday to Thursday 8:30am – 3:30pm
Phone: 250-545-9292
OR
North Okanagan Youth & Family Services Society
3100 32nd Ave, Vernon, BC, V1T 2L9
Hours: Monday to Friday 8:30am – 4:30pm
Phone: 250-545-3572
Lumby Pre-Payment
PAY at the following organizations:
Whitevalley Resource Centre
2114 Shuswap Ave, Lumby, BC, V0E 2G0
Hours: Monday to Friday 9am – 4pm
Phone: 250-547-8866
Cherryville Pre-Payment
PAY at the following organizations:
No prepayment location available at this time.
Westside Road Pre-Payment
PAY at the following organizations:
OKIB Health
76 Head of the Lake Rd, Vernon, BC, V1H 2A2
Hours: Monday to Friday 8am – 4:30 pm
Phone: 250-542-5094
Falkland Pre-Payment
No prepayment location available at this time.
Armstrong Pre-Payment
PAY at the following organizations:
Armstrong Food Bank
3459 Pleasant Valley Rd, Armstrong, BC, V0E 1B2
Hours: Monday & Thursday 9am – 4pm
Closed 12pm – 1pm
Phone: 250-546-3465
OR
Gathering Grounds
3305 Smith Dr #5, Armstrong, BC, V0E 1B1
Hours: Monday to Friday 10:30 am – 4:30 pm & Saturday 11am – 4pm
OR
Contact: Louise 250-546-2633
Ordering and Pick Up Questions
What is the North Okanagan Good Food Box?
How much does the Good Food Box Cost?
We offer two different boxes: Small $15 and Large $25
For more details CLICK HERE
What is in the Small and Large Good Food Box?
This will depend on the season, cost and the availability of the produce. Visit our Newsletter page for a complete list of produce that went out in boxes this past year.
Is the produce local?
The Good Food Box prioritizes purchasing local food first.
How do you get your produce so cheap?
Do you have recipe ideas for all the produce I received?
Our monthly newsletter includes delicious meal ideas featuring the produce included in every box.
When and where can I pick up my box?
Distribution Day for all locations takes place on the third Thursday of each month. The pickup location you chose when placing your order will be included in the automatic confirmation email you received.
If you are still unsure, please contact us via our Contact Us page.
What are the deadlines for ordering?
Click here to review ordering/payment deadlines with their corresponding pick-up dates.
If you just missed the order cut off for this month, rest assured your order will be automatically forwarded to the following months pick up date.
Who can order a Good Food Box?
Can I order every month?
How do the automatic subscriptions work?
Automated Monthly Subscriptions: Never Miss an Order Again!
With automated monthly subscriptions, you can effortlessly ensure that you don’t forget to place your order each month.
Currently, the monthly subscription option is only available for credit card payments.
IMPORTANT! Subscription orders have a cutoff date and credit card charge date on the 5th of each month.
Why is there a different cutoff for subscriptions?
We adjusted the subscription cutoff date because the second Tuesday of each month varies in relation to the first day. Some months it could be just 7 days, while in most cases it may be more. Since subscriptions are designed to automatically submit your order each month, it’s crucial to set them with enough time to avoid any charges or submissions after the standard cutoff. We’ve included a few extra days for flexibility in case of any unexpected issues with your order.
How do the order and renewal dates function?
Understanding subscriptions can sometimes be tricky, so let us clarify how they work:
Any subscriptions initiated after the 5th of the month (for the next month’s box) will be charged immediately upon starting your subscription. Please refer to the future charge dates provided. If your order is placed after the 5th but before the regular non-subscription cutoff (the second Tuesday of the month), you still have the option to place a REGULAR, non-subscription order to receive your box on the upcoming pickup date.
Examples of the timelines for ordering a subscription box:
Example 1) You subscribe anytime between the 6th day of the current month until the end of the current month. Your card will be charged now as you complete your subscription order. Your box will then be ready for pickup on the NEXT month’s pickup day. From then on your subscription will process and charge every month on the 5th day of the month and be available.
Example 2) You subscribe anytime between the 1st to the 4th day of the current month. Your card will be charged now as you complete your subscription order. Your box will then be ready for pickup on the CURRENT month’s pickup day. From then on your subscription will process and charge every month on the 5th day of the month.
Can I substitute items in my Good Food Box?
How do I order a Good Food Box?
For your convenience, orders can be placed online through our online ordering system or in person at one of our many partner agencies listed below.
Can a friend pick up my Good Food Box on my behalf?
Yes. Please contact your area coordinator prior to distribution day to make these special arrangements. If you are not sure who your area coordinator is please refer to the pick up location list below our use our Contact Us form.
What if I don’t pick up my box on distribution day?
What if I can’t make it to pick up my Good Food Box due to unforeseen events?
Please contact your area coordinator prior to distribution day to make these special arrangements. If you are not sure who your area coordinator is please refer to the pick up location list below our use our Contact Us form.
Can I sponsor a box for someone else?
Absolutely! If you wish to purchase a box or subscription on behalf of a friend or loved one please be sure they are aware of the pick up day(s)/time and location. Or if the person you want to sponsor lives with a mobility issue preventing them from picking up their box, delivery is available on a pre-approved basis. Please visit our delivery section for further details.
If you prefer to make an anonymous monetary donation, you can do so online through our donations page or in person at one of local partner agencies. Additionally; if you require a tax receipt for your donation, please visit the CFNO in person or through their online portal to make a donation.
How do I pay for my Good Food Box?
We accept payments through our online ordering system or in person at a designated host site. In person- we accept cash payments. Online we accept credit cards or etransfers. Follow the prompts at the time of ordering.
Do you accept credit cards?
Yes. Credit cards can be used for online ordering. There is a 3%+.30 cent processing fee on all credit card transactions.
Do you accept etransfers?
Yes. Please follow the prompts when you are placing the order online.
Can I get a refund?
Please use the contact us form to discuss a possible credit for the next month.
What day do I pick up the Good Food Box?
The third Thursday of every month.
Can I have my box delivered?
Due to a limited number of volunteer delivery drivers the delivery service is offered to pre-approved applicants only. Individuals who for health or mobility reasons are unable to pick up their box may qualify for delivery. Please use our contact us form to see if we can accommodate. Delivery is an additional $3 fee per delivery.
I have been pre-approved for delivery, when will my Good Food Box be delivered?
Our volunteer drivers deliver Good Food Boxes on the third Thursday of the month. Under normal circumstances, your box should arrive in the late morning or early afternoon. Please note that we cannot guarantee an exact delivery time. However, delivery drivers will call clients prior to delivery.
I have been pre-approved for delivery, what happens if I’m not home on delivery day?
Drivers will only try to deliver once. If you anticipate not being home, please note at the time of ordering where to leave your box. Drivers will adhere to your instructions and try to tuck it out of sight. The Good Food Box is not liable for boxes that go missing. Finally, there will be no refunds for people who do not provide alternate instructions and who do not answer the door.
Where can I buy Good Food Box Swag?
The Okanagan Outpost in Lumby donates a percentage of all GFB swag sales to sponsor Good Food Boxes for families throughout the North Okanagan. Look good and feel good!
Click this link to check out their online GFB swag catalogue.
Should I bring my own bags for pick up?
Absolutely, please bring your own reusable bags or boxes to pick up your produce.
If you cannot find an answer to your question, feel free to submit your question to us.