Store FAQs

Questions about how to make your orders on our website? Hopefully your questions has already been answered here! If not, please use the form below to ask us!

How do I place an order?
Just head to our ORDER page and find the product you like to purchase.

Once you found what you are looking for, click on the box you want to purchase and the product details page will be displayed from which you can choose the quantity and order frequency of the product (I.E.:  one-time or subscription order)

Once you are done adding products to your cart, click on View Cart. Finally, you only need to follow the prompts to complete your order.


What payment options do you offer?

We can receive payment by E-Transfer (Interac), and Credit Card.

There is a 3% + $.30 processing fee on all credit card transactions.

Paying for your order by Email Money Transfer
If you wish to use E-transfer, MAKE SURE to make your order on the website FIRST, and then follow the instructuons to make your payment afterwards! You will need to include your order number in the message box of your e-transfer.

You will also receive the full E-transfer instructions on the checkout page and by email when your order is complete.

After we have received your payment, we will process your order and will have it ready for you on distribution day at your chosen pickup location.

How do I send an E-Transfer?

To send, follow the easy-to-use instructions on screen:

  • Log into your online or mobile banking app and go to your Interac E-Transfer area.
  • Choose our payee info you already set up previously or add a new payee with our email address
  • Enter the amount total amount due for your order and don’t forget to put the order number in the transfer notes!

That’s all.

For more information CLICK HERE

Where can I see all the details of the orders that I placed?

Once you have logged into the website, click on  “My Account“, then click on the “Orders” tab or on the “Subscriptions” tab That’s it!


That’s all.

For more information CLICK HERE

How can I contact you?

Head to our Contact Us page, fill out the form and submit it. We will respond as soon as we can.

How do I create an account?

You can create your account by clicking here.

How do I sign in to My Account?
When you attempt to purchase a box you will be asked to log in if you have not already. Alternatively you can head to the My Account page and sign in there.
I forgot my password. How do I reset it?

Go to “My Account“ and use the “Forgot Password” function.

You will be receiving an email with a ‘reset password’ link.

If you do not receive a reset password email from us within a few minutes, please check your Spam/Junk folder.

If you cannot find an answer to your question, feel free to submit your question to us.

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