[vc_row][vc_column][vc_custom_heading text=”Looking for answers to your questions? Read our FAQs below …” font_container=”tag:h2|font_size:20|text_align:center” use_theme_fonts=”yes” css_animation=”bounceInUp”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text css_animation=”tada”]
If you cannot find an answer to your question, feel free to submit your question to us.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ultimate_spacer height=”25″][/vc_column][/vc_row][vc_row][vc_column][vc_tabs interval=”0″ title_size=”h6″ style=”tab-style-two”][vc_tab title=”The Good Food Box FAQs” tab_id=”1659886846778-3-10″][vc_accordion active_tab=”false” collapsible=”yes” style=”2″][vc_accordion_tab title=”Pickup Location Information”][vc_row_inner][vc_column_inner][vc_column_text css_animation=”flash”]href=”#distro-day”>Distribution Day for all location is the third Thursday of the month.
Click on the location of your choice to find out more details.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Vernon, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Vernon, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Vernon Pickup Location Information
PICK-UP Location:
Trinity United Church: 3300 Alexis Park Dr., Vernon, BC, V1T 6G8
Pick up Hours: 2:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Diane 250.306.7800
OR
All Saints Anglican Church: 3205 27 St, Vernon, BC, V1T 4W8
Note Parking Lot access is on 26th St
Pick up Hours: 2:00 pm – 6:00 pm – Distribution Day: Third Thursday of the Month
Contact: Diane 250-306-7800[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Lumby, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Lumby, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Lumby Pickup Location Information
PICK-UP Location:
Lumby and District Museum: 1785 Glencaird St Lumby, BC , V0E 2G0
Pick up Hours: 11:00 am – 1:00 pm – Distribution Day: Third Thursday of the Month
Contact: Linda 778.473.5410[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Cherryville, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Cherryville, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Cherryville Pickup Location Information
Call Debra Roberts at 705.934.0527 to arrange payment and pick-up
General Delivery, Cherryville V0E2G3
Distribution Day: Third Thursday of the Month
[/ultimate_modal][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Westside Road, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Westside Road, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Westside Road Pickup Location Information
PICK-UP Location:
Head of the Lake Hall: 118 Head of the Lake Road
Pick up Hours: 1:00 pm – 4:30 pm – Distribution Day: Third Thursday of the Month
Contact: Falon 250.542.5094[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Falkland, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Falkland, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Falkland Pickup Location Information
Call Anne Marie at 250.379.2762 to arrange pick-up.
General Delivery: Falkland V0E 1W0
Pick up Hours: 4:00 pm – 4:15 pm – Distribution Day: Third Thursday of the Month
[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Armstrong, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Armstrong, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Armstrong Pickup Location Information
PICK-UP Location:
Zion United Church: 2315 Pleasant Valley Blvd, Armstrong, BC, V0E 1B0
Pick up Hours: 1:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Louise 250.546.2633[/ultimate_modal][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Enderby, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Enderby, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Enderby Pickup Location Information
PICK-UP Location:
Enderby Seniors Centre: 1101 George, Enderby, BC, V0E 1V0
Pick up Hours: 1:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Vallerie 250.859.4494 – email: valleriebryne@gmail.com[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][/vc_column_inner][/vc_row_inner][/vc_accordion_tab][vc_accordion_tab title=”Pre-Payment Order Option”][vc_row_inner][vc_column_inner][vc_column_text css_animation=”flash”]If you are not able to place an order online, you can make an order in person and pay and pickup up at suitable location near you.
Click on the location of your choice to find out more details.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Vernon, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Vernon, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Vernon Pre-Payment and Pickup Location Options
PAY at the following organizations:
Vernon Health Services: 1440 14th Ave, Vernon, BC, V1B 2T1
Hours: 8:00 am – 4:30 pm – Phone: 250.549.5700
OR
Independent Living Vernon: 3402 27th Avenue, Suite 107, Vernon, BC, V1T 1S1
Hours: 8:30 am – 4:00 pm Monday- Thursday – Closed between 12:00 pm – 12:30 pm
Phone: 250.545.9292
OR
North Okanagan Youth & Family Services Society: 3100 32nd Ave, Vernon, BC, V1T 2L9
Hours: 8:30 am – 4:30 pm Monday – Friday – Phone: 250.545.3572
PICK-UP Location:
Trinity United Church: 3300 Alexis Park Dr., Vernon, BC, V1T 6G8
Pick up Hours: 2:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Diane 250.306.7800
OR
All Saints Anglican Church: 3205 27 St, Vernon, BC, V1T 4W8
Note Parking Lot access is on 26th St
Pick up Hours: 2:00 pm – 6:00 pm – Distribution Day: Third Thursday of the Month
Contact: Diane 250-306-7800[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Lumby, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Lumby, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Lumby Pre-Payment and Pickup Location Options
PAY at the following organizations:
Whitevalley Resource Centre: 2114 Shuswap Ave, Lumby, BC, V0E 2G0
Hours: Mon – Fri: 9:00 am – 4:00 pm – Phone: 250.547.8866
PICK-UP Location:
Lumby and District Museum: 1785 Glencaird St Lumby, BC , V0E 2G0
Pick up Hours: 11:00 am – 1:00 pm – Distribution Day: Third Thursday of the Month
Contact: Linda 778.473.5410[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Cherryville, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Cherryville, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Cherryville Pre-Payment and Pickup Location Options
PAY at the following organizations:
Call Debra Roberts at 705.934.0527 to arrange payment and pick-up
General Delivery, Cherryville V0E2G3
Distribution Day: Third Thursday of the Month
[/ultimate_modal][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Westside Road, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Westside Road, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Westside Road Pre-Payment and Pickup Location Options
PAY at the following organizations:
OKIB Health: 76 Head of the Lake Rd, Vernon, BC, V1H 2A2
Hours: Mon – Fri 8:00 am – 4:30 pm – Phone: 250.542.5094
PICK-UP Location:
Head of the Lake Hall: 118 Head of the Lake Road
Pick up Hours: 1:00 pm – 4:30 pm – Distribution Day: Third Thursday of the Month
Contact: Falon 250.542.5094[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Falkland, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Falkland, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
PAY at the following organizations:
No information available
Falkland Pre-Payment and Pickup Location Options
PICK-UP Location:
Call Anne Marie at 250.379.2762 to arrange pick-up.
General Delivery: Falkland V0E 1W0
Pick up Hours: 4:00 pm – 4:15 pm – Distribution Day: Third Thursday of the Month
[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Armstrong, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Armstrong, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Armstrong Pre-Payment and Pickup Location Options
PAY at the following organizations:
Armstrong Food Bank: 3459 Pleasant Valley Rd, Armstrong, BC, V0E 1B2
Hours: Mon & Thurs 9:00 am – 4:00 pm, Closed 12:00 pm – 1:00 pm – Phone: 250.546.3465
OR
Gathering Grounds: 3305 Smith Dr #5, Armstrong, BC, V0E 1B1
Hours: Monday-Friday 10:30 am – 4:30 pm & Saturday 11:00 am – 4:00 pm
OR
Contact: Louise 250.546.2633
PICK-UP Location:
Zion United Church: 2315 Pleasant Valley Blvd, Armstrong, BC, V0E 1B0
Pick up Hours: 1:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Louise 250.546.2633[/ultimate_modal][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″][/vc_column_inner][vc_column_inner width=”1/3″][ultimate_modal modal_title=”Enderby, B.C.” btn_size=”block” btn_bg_color=”#40560f” btn_text=”Enderby, B.C.” modal_size=”block” overlay_bg_opacity=”80″ img_size=”80″ img_close_background_color=”#dd8d3e” header_text_color=”#40560f” btn_txt_color=”#ffffff” header_font_style=”font-weight:bold;” header_font_size=”desktop:18px;”]
Your Pre-Paid Order must be placed and paid on or before the “ORDER BY” date of each month.
Click here to check out in our calendar the ordering/payment deadlines with their corresponding pick-up dates!
Enderby Pre-Payment and Pickup Location Options
PAY at the following organizations:
Enderby and District Resource Centre:1110 Belvedere St, Enderby, BC, V0E 1V0
Hours: Mon – Thurs 10:00 am – 4:00 pm – Phone: 250.838.9446
PICK-UP Location:
Enderby Seniors Centre: 1101 George, Enderby, BC, V0E 1V0
Pick up Hours: 1:00 pm – 4:00 pm – Distribution Day: Third Thursday of the Month
Contact: Vallerie 250.859.4494 – email: valleriebryne@gmail.com[/ultimate_modal][/vc_column_inner][vc_column_inner width=”1/3″][/vc_column_inner][/vc_row_inner][/vc_accordion_tab][vc_accordion_tab title=”What is the North Okanagan Good Food Box?”][vc_column_text]We are a volunteer run, non-profit, monthly bulk produce buying initiative which helps families include more fresh fruit and vegetables in their meals.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How much does the Good Food Box Cost?”][vc_column_text]We offer three different boxes: Small $12, Large $20, Sustaining $25[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is in the Small and Large Good Food Box?” el_id=”12345″][vc_column_text]This will depend on the season, cost and the availability of the produce. A Small box includes approximately 9-11 items weighing a total of 9-11.5lbs. A large box includes approximately 9-11 items weighing a total of 18.5-24lbs.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is the produce local?”][vc_column_text]The Good Food Box prioritizes purchasing local food first.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do you get your produce so cheap?”][vc_column_text]The economic cost of the Good Food Box is made possible by group buying fresh local and regional produce at economical wholesale prices. Volunteer labour for sorting and packing is also key to keeping the prices down.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What do I do with all this produce?”][vc_column_text]Our monthly newsletter includes delicious meal ideas featuring the produce included in every box. The newsletter also includes a cost savings for every month.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”ORDERING FAQ’s”][dt_fancy_separator line_thickness=”5″][/vc_accordion_tab][vc_accordion_tab title=”What is the order deadline ?”][vc_column_text]The Tuesday the week prior to distribution day every month.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who can order a Good Food Box?”][vc_column_text]Anyone can order a Good Food Box within our service areas of Vernon, Lumby, Cherryville, Armstrong, Enderby, Westside and Falkland.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I order every month ?”][vc_column_text]We offer month to month ordering or subscription boxes. With our online ordering system you can tailor your order to your monthly needs.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I substitute items in my Good Food Box?”][vc_column_text]To keep costs low for everyone, the contents of each box is standardized by the Good Food Box. No substitutions.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What day do I pick up the Good Food Box?”][vc_column_text css_animation=”fadeInUp”]The third Thursday of every month. Click here to get details about your selected pick-up location[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Where do I pick up my Good Food Box?”][vc_column_text css_animation=”fadeInDown”]We have a number of pick-up locations to choose from. Please specify your desired pick-up location when you place your order.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can a friend pick up my Good Food Box on my behalf?”][vc_column_text css_animation=”bounceInLeft”]Yes. Please contact your area coordinator prior to distribution day to make these special arrangements.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What if I don’t pick up my box on distribution day?”][vc_column_text css_animation=”fadeInUpBig”]Boxes not picked up on distribution day will be donated and are non-refundable. So please be sure to mark the pick-up date and time in your calendar.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What if I can’t make it to pick up my Good Food Box due to unforeseen events?”][vc_column_text css_animation=”fadeInLeftBig”]Please contact your area coordinator prior to distribution day to make these special arrangements.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I have my box delivered?”][vc_column_text css_animation=”bounceInLeft”]The delivery service is offered in the V1T Vernon area to pre-approved applicants who for health or mobility reasons are unable to pick up their box.
There is a small fee of $3 to the customer for this service. Our volunteer drivers deliver Good Food Boxes on the third Thursday of the month. Under normal circumstances, your box should arrive in the late morning or early afternoon. Please note that we cannot guarantee an exact delivery time. However, delivery drivers will call clients prior to delivery.
Drivers will only try to deliver once. If you anticipate not being home, please note at the time of ordering where to leave your box. Drivers will adhere to your instructions and try to tuck it out of sight. The Good Food Box is not liable for boxes that go missing. Finally, there will be no refunds for people who do not provide alternate instructions and who do not answer the door.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What happens if I’m not home on delivery day?”][vc_column_text css_animation=”fadeInUpBig”]At the time of ordering please specify where the driver can leave the box in the event you won’t be home.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who can Volunteer?”][vc_column_text css_animation=”bounceIn”]All are welcome to volunteer. Our volunteer coordinator will work with volunteers to place them in roles that match with their interests and abilities.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Is there a need for more volunteers?”][vc_column_text css_animation=”fadeIn”]Yes, we are always in need of more volunteers with a variety of abilities and skills.Click here to see our volunteer posting.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What do volunteers do?”][vc_column_text css_animation=”fadeInDownBig”]Volunteers take on a variety of roles and tasks, including: picking up, receiving, sorting and distributing produce, drivers for delivery, data entry, managing social media and developing newsletter and community networking.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Do I need any previous experience or specific skills?”][vc_column_text css_animation=”zoomIn”]Each volunteer position or role will have specific skill requirements. Organizations will train their new volunteers for the specific duties or roles they will be carrying out.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the commitment for volunteers?”][vc_column_text css_animation=”pulse”]Time commitment varies depending on the type of volunteer activity. We appreciate our GFB volunteers that support distribution week every month. However, we are happy to have volunteers come support the GFB when it works for them. [/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who do I ask if I have any questions?”][vc_column_text css_animation=”bounceInUp”]Please contact us, and our Volunteer Coordinator will be happy to help and get in touch with you.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Temporary space”][dt_fancy_separator line_thickness=”5″][/vc_accordion_tab][/vc_accordion][/vc_tab][vc_tab title=”Technical FAQs” tab_id=”1382603893562-2-10″][vc_accordion active_tab=”false” collapsible=”yes” style=”3″][vc_accordion_tab title=”How do I place an order?”][vc_column_text css_animation=”fadeInDownBig”]Just head to our SHOP page and find the product you like to purchase.
Once you found what you are looking for, click on the orange circle with the cart icon on the picture to add product to your cart.
Once you are done adding products to your cart, click on View Cart on the left hand side in the sidebar. Finally, you only need to follow the prompts to place your order :-)[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What payment options do you offer?”][vc_column_text css_animation=”fadeIn”]We are offering payment by E-Transfer (Interac), Credit Card and Cash on Delivery.
There is a 3% processing fee on all credit card transactions.
If you like to pay by Interac (E-transfer) please send us the E-Transfer for the total amount of your order to the following email address: billing@goodfoodbox.ca
Auto-deposit is enabled so that there is no security question required.
Please write your order number in the message box of your e-transfer to us, so that we can match your payment to your order.
This will help us to process your order more quickly and have it ready on the distribution day.
After we have received your payment, we will process your order and will have it ready for you on distribution day, either via local pickup or our delivery option.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I send an E-Transfer?”][vc_column_text]How-To: Send money with Interac e-Transfer
- You need your own Account with a participating bank or credit union
- Active email address or mobile phone number
To send, follow the easy-to-use instructions on screen:
- Log into your online or mobile banking app and select the account.
- Choose or add your recipient’s email or mobile number.
- Enter the amount and a security question (no need if the recipient has registered for Interac e-Transfer® Autodeposit).
That’s all.
For more information CLICK HERE[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I get a discount if I order more than one product at a time?”][vc_column_text css_animation=”fadeInUpBig”]No. Our products are already sold at a huge discount.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Can I edit or cancel my order shortly after placing it?”][vc_column_text css_animation=”fadeInLeftBig”]Absolutely YES! If you would like to edit or cancel your order, before it is processed, just sign in to “My Account“, click on the “Orders” tab and edit or cancel your order. That’s it :-)[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How can I contact you?”][vc_column_text css_animation=”flipInY”]Head to our Contact Us page, fill out the form and submit it. We will respond within one business day.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I create an account?”][vc_column_text css_animation=”fadeInRight”]Once you have completed a purchase from our store, you will receive an email from us containing your username, log-in link and a link to set your password.
Please check your Spam/Junk folder if you do not receive an email within a few minutes.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I sign in to My Account?”][vc_column_text css_animation=”bounceInUp”]Head to “My Account“ page and sign in :-)[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I forgot my password. How do I reset it?”][vc_column_text css_animation=”pulse”]Go to “My Account“ and use the “Forgot Password” function.
You will be receiving an email with a ‘reset password’ link.
If you do not receive a reset password email from us within a few minutes, please check your Spam/Junk folder.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_tab][vc_tab title=”Submit a question” tab_id=”1382604100452-5-8″][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1660526331437{padding-bottom: 25px !important;}”]
Cannot find an answer to your question?
Please submit your question here, and we will answer it to the best of our knowledge 🙂
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